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McCann Health

Why choose

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Why choose

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Completely Customer focused

We strive to build trust, understand your needs, and add value in every aspect of our work

“Well done is better than well said”

Benjamin Franklin

McCann Complete Medical has evolved continually since we were established over 20 years ago. We are now a unique group of agencies providing insight-led, evidence-driven strategy and communication for clients in the pharmaceutical, biotechnology, and related sectors.

Completely enthusiastic

We believe in continual improvement and
a desire to learn

“Change is the end result of all true learning”

Leo Buscaglia

McCann Complete Medical has evolved continually since we were established over 20 years ago. We are now a unique group of agencies providing insight-led, evidence-driven strategy and communication for clients in the pharmaceutical, biotechnology, and related sectors.

Completely collaborative

Stronger together, having the resource and expertise to provide a context-specific multidisciplinary team

“No one can whistle a symphony. It takes a whole orchestra to play it”

H.E. Luccock

McCann Complete Medical has evolved continually since we were established over 20 years ago. We are now a unique group of agencies providing insight-led, evidence-driven strategy and communication for clients in the pharmaceutical, biotechnology, and related sectors.

Constantly evolving

Not content with following the herd, we endeavor to break new ground whether that’s using new technology or new ways of working.
We embrace change

“The Times They Are a-Changin`”

Bob Dylan

McCann Complete Medical has evolved continually since we were established over 20 years ago. We are now a unique group of agencies providing insight-led, evidence-driven strategy and communication for clients in the pharmaceutical, biotechnology, and related sectors.

Completely inventive

To us, inventive means thinking beyond
the norm to improve our work

“Creativity is thinking up new things.
Innovation is doing new things”

Ted Levitt

McCann Complete Medical has evolved continually since we were established over 20 years ago. We are now a unique group of agencies providing insight-led, evidence-driven strategy and communication for clients in the pharmaceutical, biotechnology, and related sectors.

Completely passionate about people

It’s the people who makes us who we are. We believe in, trust in, and respect for, our customers and colleagues.

“Your team seems to have a bit more of a personal touch compared with other agencies I work with”

Anonymous comment from our recent customer survey

McCann Complete Medical has evolved continually since we were established over 20 years ago. We are now a unique group of agencies providing insight-led, evidence-driven strategy and communication for clients in the pharmaceutical, biotechnology, and related sectors.

Corporate Headquarters
19-21 King Edward Street
Macclesfield
SK10 1AQ
UK

Call: +44 (0) 1625 624000





Completely Customer focused

We strive to build trust, understand your needs, and add value in every aspect of our work

“Well done is better than well said”

Benjamin Franklin

Who we are

McCann Complete Medical is a group of expert agencies delivering medical communications, regulatory support, strategy development, and multichannel stakeholder engagement.

We’re passionate about everything we do and that’s just one of the reasons why we enjoy lasting relationships with people in the world’s top healthcare companies.

Being part of McCann Health and the wider network gives us access to a broad range of specialist expertise and a worldwide network of local offices.


Our People

Charlie Buckwell

Charlie Buckwell
Chief Executive

Leading the development of Complete Medical into one of the largest, most capable, and best reputed agencies in the healthcare strategy and communications field.

Phillip Sutcliffe

Phillip Sutcliffe
Chief Financial Officer

Under Phill’s financial stewardship, Complete Medical has grown turnover to more than $60 million and developed effective, robust financial management systems to protect and drive stakeholder interests.

Andrew Berrie

Andrew Berrie
Chief Operations Officer

Responsible for efficient business operations, from standard operating procedures and working practices, to compliance and business continuity.

Caroline Smith

Caroline Smith
HR Director

Develops and delivers an integrated HR strategy in line with our business strategy, covering areas such as learning and development, performance management, reward and recognition, and HR policy.

Ceri James

Ceri James
Director of Innovation

Is responsible for driving innovation and collaboration across all different divisions within McCann Complete Medical as well as more broadly with McCann Health and the wider network.

Howie Jones

Howie Jones
Studio Director

Leads creative design delivery for all agencies across traditional, interactive, and immersive media as well as emerging technologies to deliver meaningful and memorable brand experiences.

John Donno

John Donno
Group IT Director

Responsible for leading the IT team in delivering a reliable technology infrastructure, while also delivering software development projects, both to support internal processes and also to meet client needs.

Our agencies

Our international group of expert agencies deliver customer insight and evidence generation, regulatory support, strategy development, and medical communications for clients in the pharmaceutical, biotechnology, and related sectors.

With over 400 people across offices in the UK, USA, and Canada, including a large and highly qualified editorial and scientific team,
we deliver a truly global service.

Click below to explore the individual companies

What we do

McCann Complete Medical provides complete strategic support and tactical delivery throughout your product’s life cycle, from clinical trials to patent expiration. Our expertise, resources, and robust conflict management structure enables us to manage both your scientific and promotional programs across multiple therapeutic areas.

We pride ourselves in our scientific excellence and commitment to innovation across the group. Our success is built upon broad and robust editorial and scientific capability, dedicated to delivering high-quality outputs on time and on budget. As we have continued to evolve, we have strengthened our client service and commercial expertise and added creative, digital, and strategic capabilities to our offerings.

News and views

The heart of the matter - Reality dawns

Reality dawns. Forget zettabytes, Big Data is the stuff of a billion sound bites. As the CEO of a global technology company recently said: “Data is

A year as the ISMPP Chair

At McCann Complete Medical we know that excellence in medical writing is at the heart of any successful medical education program. Our teams are at

The heart of the matter - To tweet or not to tweet

To tweet or not to tweet – is that still a question?

Latest tweets



Let's connect



Join our team

McCann Complete Medical people have clever and curious minds, and courageous and committed hearts; they work together to achieve shared goals and delight our clients.

We are incredibly proud of our people, providing them with an environment that is thriving and challenging, flexible and inclusive; building a company culture where opportunities and success abounds.

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McCann Complete Medical

Global HQ (UK)

McCann Complete Medical
Complete House, 19-21 King Edward Street
Macclesfield, Cheshire, SK10 1AQ, UK


Charlie Buckwell
Chief Executive
Tel: +44 (0)1625 624000
Charlie.Buckwell@complete-grp.com

Australia

McCann Complete Medical Australia
Royal Naval House
32 Grosvenor St, The Rocks
Sydney NSW 2000, Australia


Martha Peacock
Director of Client Service
Tel: +61 2 9994 4451
martha.peacock@mccann.com

Canada

McCann Complete Medical Canada
207 Queens Quay West, Suite 400A
Toronto ON M5J 1A7,
Canada


Shane Paleshi
General Manager
Tel: +1 416 620 2927
spaleshi@completemedcomms.com

McCann Complete Medical Canada
1200 McGill College, Suite 1100
Montréal, QC, H3B 4G7


Chantal Goddard
Senior Account Manager
Tel: +1 514-636-1713
Chantal.Goddard@mccanncompletemed.com

China

McCann Complete Medical China
21st Floor, Huaihai Plaza
1045 Plaza, 1045 Huaihai Road
Shanghai, PRC 200031


David Shen
President, Greater China
Tel: +86 21 2411 1025
david.shen@mccann.com

McCann Complete Medical China
9th Floor, Zhao Wei building
14 Jiuxianqiao Road, Chao Yang District
Beijing, PRC 100016


David Shen
President, Greater China
Tel: +86 21 2411 1025
david.shen@mccann.com

India

McCann Complete Medical India
Amit Indl. Estate, Next to CitiTower
61, Dr. S.S. Rao Road
Parel, Mumbai 400 012, India


Sohan Shah
Senior Vice President & Country Head
Tel: +91 22 4230 3377
sohan.shah@mccann.com

Italy

McCann Complete Medical Italy
Via Valtellina 15/17
Milan 20159, Italy


Massimiliano Barawitzka
Managing Director
Tel: +39 (0)285421
massimiliano.barawitzka@mccann.com

Japan

MDS-CMG Japan Shin Aoyama Building E
1-1-1 Minami Aoyama, Minato-Ku
Tokyo 107-0062, Japan


Kazuko Oneda
President
Tel: +81 3 4477 4410
kazuko.oneda@mccann.com

Korea

MediComm CMG Korea
W Bldg 4/F 813-4 Yeoksam-dong
Gangnam-gu
Seoul 135-931, Korea


Yoonmee Choi
Medical Director
Tel: +82 2 3469 9047
yoonmee.choi@mccann.com

Singapore

McCann Complete Medical Singapore
The MacDonald House
40A Orchard Road #09-01
Singapore 238838


James Tinker,
Head of Medical Communications.
Tel: +65 6681 3316
James.Tinker@Mccann.com

CMC

CMC UK

Complete House, 19-21 King Edward Street
Macclesfield, Cheshire, SK10 1AQ, UK


Alice Choi
Global Head of CMC
Tel: +44(0)1625 624 037
alice.choi@complete-mc.com

Skypark
8 Elliot Place, Suite 6.2
Glasgow G3 8EP, UK


Ray Magee
Head of Editorial Operations
Tel: +44(0)141 280 6232
ray.magee@complete-mc.com

CMC US

411 Hackensack Avenue, 10th Floor
Hackensack, NJ 07601 USA


Claudia Piano
EVP, Managing Director
Tel: +1 973 394 2831
claudia.piano@complete-mc.com

Caudex

Caudex UK

Caudex
1st Floor, Seacourt Tower
West Way
Oxford, OX2 0JJ, UK


Jackie Marchington
Director of Operations, General Manager Caudex Oxford
Tel: +44 1865 254300
jackie.marchington@caudex.com

Complete House 19-21 King Edward Street
Macclesfield, Cheshire, SK10 1AQ, UK


Richard Ashdown
Director, Technology and Multichannel Solutions
Tel: +44 1625 624 232
richard.ashdown@caudex.com

7-11 Herbrand Street
London WC1N 1EX, UK


Danielle Butler
HR Manager
Tel: +44 1865 254300
danielle.butler@complete-grp.com

Caudex US

333 West 39th Street, 12th Floor
New York, NY 10018


James Karcher
EVP, General Manager
Tel: +1 212 462 7830
james.karcher@caudex.com

Complete HealthVizion

Complete HealthVizion UK

Complete House 19-21 King Edward Street
Macclesfield, Cheshire, SK10 1AQ, UK


Charlotte Moseley
Global Head of Complete HealthVizion
Tel: +44 1625 624128
charlotte.moseley@complete-hv.com

Skypark
8 Elliot Place, Suite 6.5
Glasgow G3 8EP, UK


Jane Blyth
Scientific Director
Tel: +44 141 280 6217
jane.blyth@complete-hv.com

Complete HealthVizion US

875 North Michigan Avenue, 24th Floor
Chicago, IL 60611, USA


Rick Bauer
General Manager
Tel: +1 973 434 3302
rick.bauer@complete-hv.com

Complete Regulatory

Complete Regulatory UK

Complete House, 19-21 King Edward Street
Macclesfield, Cheshire, SK10 1AQ, UK


Caroline Hinks
Head of Complete Regulatory
Tel: +44 1625 624063
caroline.hinks@complete-reg.com

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